07 Mar 5 Star Customer Service: The Ultimate Advantage 5 Star Customer Service: The Ultimate Advantage Tuesday, March 7, 2023 (9:00 AM to 12:00 PM) 3 CE Hours Southwest Georgia Board of REALTORS, Bainbridge, Georgia This In Classroom Class is sponsored by the Southwest Georgia Board of REALTORS Details You're Registered! DescriptionLocationInstructorsCancellation Policy When buying a home, stellar Customer Service is crucial to the overall experience for the consumer. This class will teach Real Estate professionals how to deliver “Five Star†customer service that involves giving them prompt response times, education, and smooth problem solving in a high-tech world. Even more so when you consider the fact that there are an alarming number of home sellers who are attempting to do it themselves. However, consumers are willing to engage an Agent for value - ease of sale and overall stellar customer service. This class will provide guidelines and best practices for providing five-star customer service to the consumer before, during, and after a transaction. Students will not only capture a client for the first transaction, but for life. In the meantime, delight their client and snag loads of referrals for the future. (Co-written by Marsha Thompson and Juanita McDowell.) GREC Policy: If you have taken this course in the last 366 days, you will not receive CE credit. GREC School - Georgia Association of REALTORS. GREC School Number 271. School Policy: You must be on time and present for the entire session to receive credit. Class format (In-Classroom or Livestream) is a decision of the Class Sponsor and not GAR. Southwest Georgia Board of REALTORS Southwest Georgia Board of REALTORS416 Broad StBainbridge, GA 39817 Map & Directions Juanita McDowell Juanita McDowell is the President of InMotion Consulting, a training firm that delivers over 200 workshops and seminars to agents, entrepreneurs, and corporate employees across the nation every year. She is a REBAC Certified e-PRO Instructor, a Train-the-Trainer Instructor, and a member of the GRI Faculty in multiple states. In 2010, 2011, and 2016 the Georgia REALTORS® chose her as their “Partner in Education Instructor of the Year.” In 2013 she was named “Instructor of the Year” by the Georgia Real Estate Educators Association. In addition to REALTOR® associations, other businesses that have hired Juanita include AT&T, LG and the CDC. Juanita is a YouTube Partner with over 2 million views on her videos. She is a member of the National Speakers Association and she volunteers as a Technology Partner for Habitat for Humanity. Note: GAR reserves the right to cancel/change any course at any time. If a course is canceled, you will be notified as soon as possible. You will receive either a full refund or, if rescheduled, you may transfer to the new date. GAR is not responsible for any out-of-pocket expenses (lodging, airfare, etc.) you may incur when a course is canceled or rescheduled. GREC School Number 271 - Georgia Association of REALTORSPhotography Waiver: Portions of this GAR course may be photographed, or audio/video recorded for various purposes, including reporting, promotion, archival, or sale and distribution. By registering, you agree that GAR and/or anyone acting on their behalf may photograph or record by audio/video your attendance and involvement in any portion of the course. Furthermore, you agree that the GAR may use these photographs and/or recordings without additional approval or permission and without compensation.